Support Center
Over time, you may want to change your plan, either to get more storage space, or to reinforce the security of your files via a multisite storage offer or simply because you have changed your mind.
As soon as you … Plus
If you move to a plan with less storage than the space occupied by your files, your account will become overloaded. You will have to select an offer with the appropriate storage space or to delete files to avoid the … Plus
If you click on the payment button and land on a blank page, just refresh the page and it will be displayed properly.… Plus
You can cancel your subscription from the profile page.
Just click on the link: Cancel your subscription
Yes. You can cancel your subscription and the recurring payments whenever you want.
When you cancel your subscription, no more payments are billed to your account. You will continue to benefit from the subscribed offer until the end of the … Plus
The Online Credit Card Processing Solution we’re using is Stripe.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.… Plus
You can use any Visa or Mastercard credit card to buy a GiGa.GG offer.
E-card or prepaid cards are accepted as long as they are co-branded Visa or MasterCard.
Paypal is not supported.
Bank transfers are not available for now.… Plus
We wanted to inform you that the price for our 10 TB storage plan has changed. For several years, we have offered this plan at a price of $10 per month, but unfortunately, the GiGa service has always operated at … Plus