End of the10 TB Plan
For a long time, we offered a 10 TB storage plan for €9.99/month. However, we had to discontinue this offer in 2024, as it no longer covered our server infrastructure costs.
We no longer provide storage plans above 1 TB, … Plus
Billing & Payment
I want to switch subscriptions
Over time, you may want to change your plan, either to get more storage space, or to reinforce the security of your files via a multisite storage offer or simply because you have changed your mind.
As soon as you … Plus
Credit card change
- If you’ve changed your credit card while you still have an active subscription, just end your subscription (not your account) and buy a new offer with your new card.
- If you’ve changed your credit card while you still have an
What happens to my files if I downgrade my account?
If you move to a plan with less storage than the space occupied by your files, your account will become overloaded. You will have to select an offer with the appropriate storage space or to delete files to avoid the … Plus
Payment page is empty
If you click on the payment button and land on a blank page, just refresh the page and it will be displayed properly.… Plus
How do I cancel my subscription?
You can cancel your subscription from the profile page.
Just click on the link: Cancel your subscription
Can I cancel my subscription at any time?
Yes. You can cancel your subscription and the recurring payments whenever you want.
When you cancel your subscription, no more payments are billed to your account. You will continue to benefit from the subscribed offer until the end of the … Plus
How secure is the billing ?
The Online Credit Card Processing Solution we’re using is Stripe.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.… Plus
Payment methods
You can use any Visa or Mastercard credit card to buy a GiGa.GG offer.
E-card or prepaid cards are accepted as long as they are co-branded Visa or MasterCard.
Paypal is not supported.
Bank transfers are not available for now.… Plus
Price increase for the 10 TB plan
We wanted to inform you that the price for our 10 TB storage plan has changed. For several years, we have offered this plan at a price of $10 per month, but unfortunately, the GiGa service has always operated at … Plus