Skip to content
GiGa

Support Center

stephane

How to Add #Tags to your Profile

5 August 20245 August 2024 by stephane

Tags (or #Keywords) allow you to specify your interests to more easily find other users who share the same interests.

To add #tags, go to your profile page: click on the profile icon at the top right of the screen … Plus

Categories User account Tags mot clé, tag

Using the GiGa.GG App with Chromecast

6 December 20236 December 2023 by stephane

You can use the GiGa.GG App (https://play.google.com/store/apps/details?id=gg.giga.mobile.v2) with a Chromecast to stream your videos onto a screen.

  • Connect your Chromecast to the HDMI port of your TV/screen.
  • Start playing a video from the GiGa.GG app on Android (Note:
… Plus
Categories News, TV & Mobile Tags TV, chromecast

Issue regarding the opening of the Android application

7 March 2023 by stephane

A few users have reported a problem logging into the Android application. After validating the password, a pop-up message appears : “Incorrect information / Incorrect password“.

The problem seems to be related to the version of Android that … Plus

Categories News Tags password, android

Deletion of inactive free accounts

29 August 202229 August 2022 by stephane

If an account remains free AND not logged in for 1 year, it is automatically deleted.
40 days before the scheduled deletion date, Giga.GG account owner receives an email inviting him/her to log in to avoid the automatic deletion of … Plus

Categories User account Tags expiration, inactive, deletion

Server incident on Dec 16, 2021

24 February 202220 December 2021 by stephane

Dear GiGa.GG users, 
On Thursday Dec 16th, two of our storage servers became inaccessible: servers 48 and 49. One of the hard disks of server 48 and two of the hard disks of server 49 failed.
(When you start a download, you … Plus

Categories deprecated Tags crash disk, lost file, economic offer

I want to switch subscriptions

24 February 20228 September 2021 by stephane

Over time, you may want to change your plan, either to get more storage space, or to reinforce the security of your files via a multisite storage offer or simply because you have changed your mind.
As soon as you … Plus

Categories Billing & Payment Tags subscription, offer

Price increase for the 10 TB plan

12 July 202412 July 2024 by stephane

We wanted to inform you that the price for our 10 TB storage plan has changed. For several years, we have offered this plan at a price of $10 per month, but unfortunately, the GiGa service has always operated at … Plus

Categories Billing & Payment Tags increase, price, 10 tb, offer

How can we help ?

Categories

  • User account (7)
  • General Questions (10)
  • News (2)
  • Billing & Payment (9)
  • TV & Mobile (7)
  • SDK (1)
  • deprecated (1)
  • Reporting Policy (1)

Contact Us

Email us

© 2025 GiGa • Powered by GeneratePress