Support Center
stephane This section concerns content whose mere possession constitutes a criminal offence under French law: child abuse material, advocacy of terrorism, incitement to hatred, and death threats.
If you identify such content, please follow the procedure below:
The current version of the GiGa.GG application is a WebApp: it provides the same user experience as the website but does not make use of mobile-specific features.
An older version of GiGa, designed and optimized for mobile use, is … Plus
The Giga.gg app is no longer maintained on the App Store. A version is still available for download (option 1), but it may not be compatible with your operating system. If you’re unable to install the app, or if it … Plus
Your browser stores data from the giga.gg website to speed up your browsing experience. However, sometimes the stored data may contain errors that interfere with the proper functioning of the site.
Follow these steps to clear the saved data from … Plus
For a long time, we offered a 10 TB storage plan for €9.99/month. However, we had to discontinue this offer in 2024, as it no longer covered our server infrastructure costs.
We no longer provide storage plans above 1 TB, … Plus
Since Saturday, July 19, several GiGa.GG servers have not been functioning properly, resulting in connection issues for a large number of users.
We are currently analyzing the issue in order to provide a fix. We will keep you updated on … Plus
Tags (or #Keywords) allow you to specify your interests to more easily find other users who share the same interests.
To add #tags, go to your profile page: click on the profile icon at the top right of the screen … Plus
You can use the GiGa.GG App (https://play.google.com/store/apps/details?id=gg.giga.mobile.v2) with a Chromecast to stream your videos onto a screen.
A few users have reported a problem logging into the Android application. After validating the password, a pop-up message appears : “Incorrect information / Incorrect password“.
The problem seems to be related to the version of Android that … Plus
If an account remains free AND not logged in for 1 year, it is automatically deleted.
40 days before the scheduled deletion date, Giga.GG account owner receives an email inviting him/her to log in to avoid the automatic deletion of … Plus
Dear GiGa.GG users,
On Thursday Dec 16th, two of our storage servers became inaccessible: servers 48 and 49. One of the hard disks of server 48 and two of the hard disks of server 49 failed.
(When you start a download, you … Plus
Over time, you may want to change your plan, either to get more storage space, or to reinforce the security of your files via a multisite storage offer or simply because you have changed your mind.
As soon as you … Plus
We wanted to inform you that the price for our 10 TB storage plan has changed. For several years, we have offered this plan at a price of $10 per month, but unfortunately, the GiGa service has always operated at … Plus