Skip to content
GiGa

Support Center

admin

Max file size for upload

24 February 202220 December 2019 by admin

You may upload any type of file as long as its size does not exceed 5 GB. … Plus

Categories General Questions

Dealing with corrupted files

24 February 202220 December 2019 by admin

Sometimes, files you’ve uploaded may not be available for streaming (corrupted preview) or cannot be openned after being downloaded (corrupted file).
Here is what you can do to fix the situation:


1/ Corrupted preview
If the file cannot be opened … Plus

Categories General Questions

File upload progress bar

24 February 202220 December 2019 by admin

When you upload files, a white cloud appears in the top right corner of the browser window.
If you click on it, it will display the upload progression. … Plus

Categories General Questions

How do I permanently delete my account ?

29 August 202220 December 2019 by admin

If you don’t think you’ll use GiGa again, you can have your account permanently deleted.
Please keep in mind that you won’t be able to reactivate your account or retrieve anything you’ve added. 

To delete your account, log into your … Plus

Categories User account 6 Comments

Max size for Zip creation

24 February 202220 December 2019 by admin

If you want to download multiple files at the same time, you may select the files you want and click on the command ‘Download zip’. A Zip file will be created on the GiGa.GG server and then downloaded by your … Plus

Categories General Questions

Computing preview

24 February 202220 December 2019 by admin

When GiGa.GG is done uploading a file, a preview of the file is computed on the GiGa.GG servers.
The file will appear with a ‘Computing preview’ tag during this process.
A file under ‘Computing preview’ can’t be opened until the … Plus

Categories General Questions

Uploading folders

24 February 202220 December 2019 by admin

You can upload an entire folder and its subfolders by drag’ droping the folder with Google Chrome.
For now, this feature is only available with Chrome.

You can also use the software GiGA.GG-PC to upload or download entire folders. … Plus

Categories General Questions

Retrieving my password

25 July 202420 December 2019 by admin

To protect your privacy, GiGa encrypts your password and cannot reset it. This mechanism ensures a high level of confidentiality for your data, but it requires you to remember your password. If you forget your password, the only solution is … Plus

Categories User account

Maximum number of contacts

29 August 202220 December 2019 by admin

The maximum number of contacts in your network is 200.
GiGa has been designed to share find with friends in a private network, we do not plan to increase the contacts limit.
The contacts limit remains unchanged no matter the … Plus

Categories User account
Post navigation
Newer posts
← Previous 1 2

How can we help ?

Categories

  • User account (7)
  • General Questions (10)
  • News (2)
  • Billing & Payment (9)
  • TV & Mobile (7)
  • SDK (1)
  • deprecated (1)
  • Reporting Policy (1)

Contact Us

Email us

© 2025 GiGa • Powered by GeneratePress