Since Saturday, July 19, several GiGa.GG servers have not been functioning properly, resulting in connection issues for a large number of users.
We are currently analyzing the issue in order to provide a fix. We will keep you updated on developments through this post.
We apologize for the inconvenience and are doing everything we can to restore the service as soon as possible.
The GiGa.GG Team
——————- July 22 – Update ——————-
The connection issues were caused by a faulty storage server that overloaded the database. This saturation prevented some GiGa users from logging in on July 19 and 20. The faulty server has been isolated from the network, and monitoring of database connections has been implemented.
The service was restored on Monday. We sincerely apologize to the users who were affected over the weekend of July 20. We are committed to providing a reliable service, but our response times may be slower during weekends or technical team holidays.
Thank you for your patience and understanding.